2020

ANTI-CORRUPTION COMMISSION OF SIERRA LEONE

An independent institution established for the prevention, investigation, prosecution and punishment of corruption, corrupt practices and to provide for other related matters. 

Contact us on: +23278832131 or info@anticorruption.gov.sl
Address: Cathedral House, 3 Gloucester Street, Freetown, Sierra Leone.

Electricity Response

PNB - Electricity 26 December 2016

Electricity Distribution and Supply Authority (EDSA) – Response Summary

26 September 2016 to 26 December 2016

Services ReportedI Paid a BribeI Did not Pay a BribeI Met an Honest OfficialGeneral Actions TakenSpecific Actions Taken
Avoid Disconnection6221.      Communication brochures, Flyers, and a website will soon be finalized to ensure easy access to accurate information on processes and procedure of EDSA services

2.       Staff educated about the importance of the PNB and the role the IMCs were playing

1.      The Authority has set up a customer service call center with a hotline number to enhance communication between customers and the Authority via the two major networks.

2.       The service will be expanded to other networks as and when the need arises

Meter Replacement95107
New Connection76124
Reconnection611311
Reduced Bill311
Other1361
 Total2544426